Cancellation Policy
Effective Date: [Insert Date]
This Cancellation Policy outlines the terms and conditions relating to cancellations of bookings made through Sharothi Online, a service of Dynamic Travels BD UK Ltd.
1. General Cancellation Terms
- All cancellations must be submitted in writing via email to info@dynamictravels.uk or through our customer service channels.
- Cancellation requests are effective from the date and time we receive your notice.
- Cancellation fees and refund eligibility depend on the type of booking and the service provider's terms.
2. Cancellation Charges
Variable Charges
Cancellation charges vary depending on the service booked (flights, hotels, tours, etc.) and the timing of the cancellation.
In many cases, cancellations made closer to the travel date incur higher charges or may be non-refundable.
Booking Terms
Specific cancellation terms for each booking will be communicated at the time of booking and reflected in your confirmation documents.
2. Cancellation Charges (Detailed)
a) Flights
Non-Refundable Tickets
Many discounted or promotional fares are non-refundable and cancellations may result in forfeiture of the entire ticket cost.
Refundable Tickets
Refundable fares may be subject to cancellation fees as stipulated by the airline.
- • Airline Policies: Flight cancellations are subject to the individual airline's terms and conditions
- • Cancellation Deadlines: Must be made before the flight's scheduled departure time
- • Refund Processing: Refunds are processed by the airline with varying processing times
b) Hotels
Free Cancellation Period
Many hotels offer a free cancellation window (e.g., up to 24 or 48 hours before check-in). Cancellations within this period incur no charges.
Late Cancellations / No-Shows
Cancellations after the free cancellation deadline or failure to arrive usually results in charges equivalent to one night's stay or the full booking amount.
3. Deposit and Advance Payments
- • Deposits or advance payments are generally non-refundable unless otherwise specified
- • Failure to pay required deposits by the stipulated deadline may result in automatic cancellation
4. Refund Process
- • Refunds processed after cancellation confirmation
- • Subject to deductions for cancellation fees
- • Made using original payment method
- • Processing times vary by payment provider
5. Changes to Bookings
- • Amendments subject to availability and may incur change fees
- • Requests should be made as early as possible
- • Some services may not allow changes after confirmation
8. Travel Insurance
We strongly recommend that all travelers purchase comprehensive travel insurance that covers cancellations, interruptions, and unforeseen events.
6. Force Majeure
In the event of extraordinary circumstances beyond our control (e.g., natural disasters, pandemics, government restrictions), cancellation policies may be adjusted on a case-by-case basis.
We will make reasonable efforts to notify customers and offer alternatives where possible.
Copyright © 2025 Sharothi. All rights reserved